Lake Tahoe | No Logo
- The book is divided into four sections: "No Space", "No Choice", "No Jobs", and "No Logo". The first three deal with the negative effects of brand-oriented corporate activity, while the fourth discusses various methods people have taken in order to fight back.
"No Space"
The book begins by tracing the history of brands. Klein argues that there has been a shift in the usage of branding. Early examples of brands were often used to put a recognizable face on factory-produced products. These slowly gave way to the idea of selling lifestyles. According to Klein, in response to an economic crash in the 1980s (Latin American debt crisis, Black Monday (1987), Savings and loan crisisJapanese asset price bubble), corporations began to seriously rethink their approach to marketing, and began to target the youth demographic, as opposed to the baby boomers, who had previously been considered a much more valuable segment.
The book discusses how brand names such as Nike or Pepsi expanded beyond the mere products which bore their names, and how these names and logos began to appear everywhere. As this happened, the brands' obsession with the youth market drove them to further associate themselves with whatever the youth considered "cool". Along the way, the brands attempted to have their names associated with everything from movie stars and athletes to grassroots social movements.
Klein argues that large multinational corporations consider the marketing of a brand name to be more important than the actual manufacture of products; this theme recurs in the book and Klein suggests that it helps explain the shift to production in Third World countries in such industries as clothing, footwear, and computer hardware.
This section also looks at ways in which brands have "muscled" their presence into the school system, and how in doing so, they have pipelined advertisements into the schools, and have used their position to gather information about the students. Klein argues that this is part of a trend toward targeting younger and younger consumers.
"No Choice"
In the second section, Klein discusses how brands use their size and clout to limit the number of choices available to the public - whether through market dominance (Wal-Mart) or through aggressive invasion of a region (Starbucks). Klein argues that the goal of each company is to become the dominant force in its respective field. Meanwhile, other corporations, such as Sony or Disney, simply open their own chains of stores, preventing the competition from even putting their products on the shelves.
This section also discusses the way that corporations merge with one another in order to add to their ubiquity and provide greater control over their image. ABC News, for instance, is allegedly under pressure not to air any stories that are overly critical of Disney, its parent company. Other chains, such as Wal-Mart, often threaten to pull various products off of their shelves, forcing manufacturers and publishers to comply with their demands. This might mean driving down manufacturing costs, or changing the artwork or content of products like magazines or albums so they better fit with Wal-Mart's image of family friendliness.
Also discussed is the way that corporations abuse copyright laws in order to silence anyone who might attempt to criticize their brand.
"No Jobs"
In this section, the book takes a darker tone, and looks at the way in which manufacturing jobs are being moved from local factories to foreign countries, and particularly to places known as export processing zones. Within these zones there are no labor laws, leading to dire working conditions.
The book then shifts back to North America, where the lack of manufacturing jobs has led to an influx of work in the service sector, where most of the jobs are for minimum wage and offer no benefits. The termMcJob is introduced, defined as a job with poor compensation that does not keep pace with inflation, inflexible or undesirable hours, little chance of advancement, and high levels of stress. Meanwhile, the public is being sold the perception that these jobs are temporary employment for students and recent graduates, and therefore need not offer living wages or benefits.
All of this is set against a backdrop of massive profits and wealth being produced within the corporate sector. The result is a new generation of employees who have come to resent the success of the companies they work for. This resentment, along with rising unemployment, labour abuses abroad, disregard for the environment and the ever-increasing presence of advertising breeds a new disdain for corporations.
"No Logo"
The final section of the book discusses various movements that have sprung up during the 1990s. These include Adbusters magazine and the culture jamming movement, as well as Reclaim the Streets and the McLibel trial. Less radical protests are also discussed, such as the various movements aimed at putting an end to sweatshop labour.
Klein concludes by contrasting consumerism and citizenship, appropriately opting for the latter. "When I started this book," she writes, "I honestly didn't know whether I was covering marginal atomized scenes of resistance or the birth of a potentially broad-based movement. But as time went on, what I clearly saw was a movement forming before my eyes."
- Klein has copyrighted No Logo, and a multinational corporation published it (a fact that Klein explicitly points out in the book).
After the book's release, Klein was heavily criticized by the news magazine The Economist, leading to a broadcast debate with Klein and the magazine's writers, dubbed "No Logo vs. Pro Logo".
- The 2004 book The Rebel Sell (published as Nation of Rebels in the United States) specifically criticised No Logo, stating that improving quality of life in the working class into a fundamentally anti-market ideology is shallow.
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